You will find your CVC code on the back of your credit card, next to the signature strip.
It is the last three digits of the 7-digit number.
*Children booking (0-11 years) must be made through our reservation center.
* If you are denied boarding, your flight is cancelled or delayed for at least two hours, or your baggage is lost or damaged, you may be entitled to certain standards of treatment and compensation under the Air Passenger Protection Regulations. For more information about your passenger rights please contact your air carrier or visit the Canadian Transportation Agency’s website.
Date of birth :
Like all of you, we are closely monitoring the development of the COVID-19 situation and understand that this situation may be worrying for your future travel with us. In order to provide you with additional flexibility, we allow you to make changes free of charge up to 24 hours before your departure on your tickets or to credit them for future use if your trip is compromised until April 30, 2020. No refunds.
In addition, we have implemented additional preventive health measures on board our aircraft as well as at our boarding facilities.
We will keep you informed as developments unfold so that your travels take place in complete safety.