Fare

Flex
  • Booking at any time.
  • Ticket is valid for 1 year from the initial booking date.
  • Fully refundable; date or name can be changed.
  • Changes can be made without charge up to 48 hours prior to departure.
  • Change fee of $75 + taxes + applicable fare difference will be applied for changes made less than 48 hours prior to departure.
  • No changes are possible less than 2 hours prior to departure

Fare

RT7
  • Booking must be made at least 7 days before departure.
  • Ticket is valid for 1 year from the initial booking date.
  • Non-refundable. All changes subject to a fee of 75$ + taxes. Date or name can be changed with fee of 75$ + taxes + applicable fare difference.
  • Credit is only valid towards RT7 booking
  • No changes are possible less than 2 hours prior to departure
  • In the event of cancellation, the passenger must notify Pascan at least 2 hours prior to departure. Failure to do so will render the ticket invalid.

Fare

Premier
  • Reservation must be made at least 14 days prior to departure.
  • Seats are limited.
  • Ticket valid 1 year from date of original reservation.
  • Non refundable.
  • Changes permitted with a 173.95$ fee plus taxes.
  • Changes permitted with a 173.95$ fee plus taxes.
  • Credit valid for reservation issued with Premier fare only.
  • No changes permitted within 2 hours of departure.
  • Failure to do so, passenger will automatically forfeit ticket.

Fare

Promo
  • Promotional fare.
  • Seats are limited.
  • Ticket valid 1 year from date of original reservation.
  • Non refundable.
  • Changes permitted with 173.95+tx.
  • May be put on credit. 173.95$ fee plus taxes will be charged for any changes, transfers, modifications or cancellations. Credit valid for reservations issued with Premier fare only.
  • changes permitted within 2 hours of departure.
  • Failure to do so, passenger will automatically forfeit ticket.

Fare

Promo PS
  • No refundable or transferable
  • No modification possible
  • Limited seat

Fare

Promo Econo
  • Promotional fare.
  • Seats are limited.
  • Ticket valid 1 year from date of original reservation.
  • Non refundable.
  • Changes permitted with 173.95+tx.
  • May be put on credit. 173.95$ fee plus taxes will be charged for any changes, transfers, modifications or cancellations. Credit valid for reservations issued with Premier fare only.
  • changes permitted within 2 hours of departure.
  • Failure to do so, passenger will automatically forfeit ticket.

Fare

Promo Express
  • Promotional fare.
  • Seats are limited.
  • Ticket valid 1 year from date of original reservation.
  • Non refundable.
  • Changes permitted with 173.95+tx.
  • May be put on credit. 173.95$ fee plus taxes will be charged for any changes, transfers, modifications or cancellations. Credit valid for reservations issued with Premier fare only.
  • changes permitted within 2 hours of departure.
  • Failure to do so, passenger will automatically forfeit ticket.

Fare

Promo ExpressPlus
  • Booking at any time.
  • Refundable, may be put on credit and transferable
  • Changes permitted free of charge up to 2 hours of departure
  • No changes permitted 2 hours of departure. Failure to do so, passenger will automatically forfeit ticket

Fare

Promo Derniere Minute
  • Promotional fare.
  • Seats are limited.
  • Ticket valid 1 year from date of original reservation.
  • Non refundable.
  • Changes permitted with 173.95+tx.
  • May be put on credit. 173.95$ fee plus taxes will be charged for any changes, transfers, modifications or cancellations. Credit valid for reservations issued with Premier fare only.
  • changes permitted within 2 hours of departure.
  • Failure to do so, passenger will automatically forfeit ticket.

CVC Code

You will find your CVC code on the back of your credit card, next to the signature strip.

It is the last three digits of the 7-digit number.

Code de vérification carte de crédit

Please wait ...

Opening hours Customer Service

05-14-2020


Dear passengers,

Please note that our Reservations Center (1-888-885-8777) is open Monday to Friday from 7:00 a.m. to 8:00 p.m. For urgent reservations outside opening hours, please book through our website at www.pascan.com. For any other urgent request, please send your request to servicepassager@pascan.com. We sincerely apologize for the inconvenience and thank you for your cooperation so that we can continue to serve you during this difficult period.

The Pascan Aviation team

Wabush (and applicable to all other airports in NL other than St. John’s)

04-29-2020


Message Beginning on April 27 at 12:00 until Orders are Lifted

As part of the Government of Newfoundland and Labrador’s response to the COVID-19 pandemic, all individuals arriving from outside the province of Newfoundland and Labrador must submit a declaration form and a self-isolation plan, and submit them to a representative of the Government of Newfoundland and Labrador in the airport terminal building. All passengers are required to exit the aircraft and go through the Public Health Checkpoint in the arrivals area of the airport where you will submit your completed declaration form. You must do this before picking up your luggage. If you have a connecting flight, you must go back through security to travel on to your final destination.

The Government of Newfoundland and Labrador thanks you for your cooperation in this effort to keep Newfoundlanders and Labradorians healthy and safe.

Note: If passengers have tight connection times, airlines are asked to have those passengers exit the aircraft first.

FACE COVERING REQUIREMENTS FOR AIR TRAVELLERS

04-20-2020

The Government of Canada is asking that all travellers have a removable non-medical mask or face covering large enough to cover their mouth and nose during their travel through Canadian airports and in-flight.

Travellers must confirm that they have in their possession the mandatory non-medical mask or face covering as part of the registration or check-in process otherwise they will not be allowed to continue on their journey.

At a minimum, travellers will be asked to wear the non-medical mask or face covering:

  • at airport screening checkpoints;
  • during the flight when they cannot physically distance from others, including at all times when they are 2 metres or less from another person, except another occupant of the person’s private home; or
  • as directed by an official of the air operator, the Canadian Air Transport Security Authority, a Canada Border Services Agency officer, or a Canadian public health official.

EXCEPTIONS

  • children under two years old;
  • passengers with breathing difficulties unrelated to COVID-19;
  • at the boarding gate, after handing documents to the air carrier representative, a passenger will be asked to step back to an appropriate distance and lower their face covering for identity verification. After the verification is complete, the passenger can then re-cover their mouth and nose before collecting their documents;
  • during the flight, when the safety of the person could be endangered by wearing a face covering; or when the person is eating, drinking or taking oral medications; and
  • at the Customs-controlled area of the airport. Travellers will need to lower their face covering to have their photo taken at the Primary Inspection Kiosk or when asked to do so by a Canada Border Services Agency officer or a Public Health Agency of Canada and/or provincial or territorial official.

Wearing a face covering over the mouth and nose is an important additional measure that all travellers can take to protect those around them. Air travellers are encouraged to wear a non-medical mask or face covering whenever possible, especially in situations where physical distancing guidelines cannot be maintained. Refusal to comply with the wearing of a non-medical mask or face covering could result in a fine of $5,000.00. Travellers are also reminded to practice good hygiene by frequently washing their hands and sneezing into their sleeve or a tissue.

NON-MEDICAL MASKS OR FACE COVERINGS SHOULD:

  • Be made of multiple layers of absorbent fabric (e.g., cotton);
  • Cover the mouth and nose without gaps;
  • Fit securely to the head with ties or ear loops;
  • Allow for easy breathin
  • Be changed as soon as possible if damp or dirty; and
  • Stay the same shape after machine washing and drying.

NON-MEDICAL MASKS OR FACE COVERINGS SHOULD NOT:

  • Be placed on infants (e.g., children under the age of 2 years old);
  • Be placed on anyone who has trouble breathing;
  • Be placed on anyone who is unconscious;
  • Be placed on someone who is incapacitated or unable to remove it without assistance;
  • Be made exclusively of plastic sheeting or materials that easily fall apart (e.g., tissues);
  • Be shared with others; and
  • Impair vision or interfere with tasks

EXAMPLES OF REMOVABLE NON-MEDICAL MASKS AND FACE COVERINGS MADE OF CLOTH:

SEWN MASK
NO-SEW MASK USING A T-SHIRT
NO-SEW MASK USING A FOLDED SCARF/BANDANA AND RUBBER BANDS/HAIR TIES

For more information on making face coverings consult this link

LACK OF SYMPTOM

03-30-2020


From 12 p.m. ET on March 30, 2020:

On Domestic flight : Before boarding an aircraft for an interior flight that he operates, the user advises his passengers that they may be subject to any measure taken by the competent provincial or territorial administration to the flight destination aerodrome to prevent the spread of COVID-19;

I declare that I have no symptoms related to COVID 19, namely:

  • 1 - Cough;
  • 2 - Fever (Above 38°C);
  • 3 - Breathing difficulties;
  • 4 - I was not denied boarding in the past 14 days because of medical conditions related to COVID19; and
  • 5 - I’m not under a provincial/territorial or local Public health decree.

Notice Government of Canada

BULLETIN - COVID 19 EXCEPTIONAL PROCEDURES

03-19-2020


Hello,

In the wake of the COVID 19 pandemic, we must establish exceptional procedures for the admission of passengers arriving from abroad on our aircraft.

So, effective immediately, passengers arriving from abroad must:

  • 1 - Sign a waiver confirming that they have no symptoms; and
  • 2 - Submit to a control of their body temperature (Max 38.0 ° C).
  • 3 - Keep distance from one other of 1 to 2 meters while check-in as well as boarding.

Obviously, regardless of whether the passengers have traveled outside the country or not, anyone with one or more symptoms (cough, fever and / or breathing difficulties) will be denied boarding.

The counters will also be notified of these exceptional procedures and will be equipped to check the temperature of the passengers.

We understand that it can be stressful to evolve in these conditions, but we have a duty to provide the service while remaining the safest for everyone. These procedures are in place throughout the aviation industry and are in accordance with the information and directives we receive from government authorities.

These procedures will remain in place for as long as necessary. Update to this bulletin will be made in due course.

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